The Rapid Asks for Public Feedback on Getting Around Downtown

The Rapid seeks public input on bus routes
The Rapid seeks public input on bus routes

Want a say in how you get around downtown? The Rapid has launched an online tool that aims to capture feedback from riders and non-riders.

The feedback gathered is part of a yearlong study being conducted by The Rapid.

Rapid officials hope the study will identify ways to add to and improve the network, recommend land use and other policies to help grow ridership and determine the improvements the public would like to see for the system.

The platform is mobile-friendly for all devices and features a variety of interactive exercises including ranking enhancement priorities, and an interactive map where participants can place comments to provide specific locations where enhancements are most important.

With the help of the public, the Align Transit Improvement Study hopes to accomplish the following:

  • Enhance transit services that provide a competitive option to congested roadways
  • Provide safe and equitable access to The Rapid network
  • Service existing and future population and employment centers
  • Support urban revitalization and economic development


“Public transportation is a vital part of Grand Rapids and its surrounding communities—whether you ride The Rapid daily, occasionally or have yet to try public transportation,” said Peter Varga, CEO of The Rapid.

He added, “The Align Study is an opportunity to work together and ‘align’ for better public transit in the metro region, so we encourage the public to engage with the short online feedback tool.”

The public feedback period closes Sept. 30, after which, Align Transit Improvement Study officials will analyze the feedback and provide an initial report to The Rapid’s board of directors in November. A final, comprehensive report will be published and presented to the board in May 2018.

*Photo courtesy of The Rapid

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